Your company is dedicated to delighting its customers, guests and patients. You are the economy’s “experiential enterprises,” the beauty, spa, wellness, health, fitness, retail and hospitality businesses, and you face fierce competition and intense public scrutiny. Costs and complexity are increasing. Your employee talent pool is shrinking.
Wynne Business was founded 20 years ago, when award-winning Preston Wynne Spa in California decided to share its unique and proven formulas, tactics and tools for turning customers into passionate lifelong fans. Our business offers the following to ensure success for your company.
The spa and beauty industry, where our roots are, is one of the most influential and fast-growing verticals in new Experiential Economy. As the spa industry has grown, Wynne Business has grown with it, offering our customer-service, loyalty-building and talent-management education and consulting to businesses in health, hospitality and retail.
Our signature spa management seminar, the Spa Director’s Management Intensive, is offered as a live workshop as well as a self-paced, online spa management certificate program. Our popular spa employee training program, Selvice, integrates five-star customer service and customer-centered sales skills. We also offer several online courses for your convenience.
International Expert Lisa Starr has over 30 years of experience in the beauty industry. She began her career as an entrepreneur and technician, and advanced into senior management of a regional chain of day spas. She has spent the last 15 years serving clients around the world as a salon and spa consultant. Her specialty is helping companies maximize spa operations performance in both front and back of house. Her knowledge and experience span all aspects of both spa and salon start-ups and ongoing operations issues.
To learn more about our seminars, online learning and spa consulting, contact us at firstname.lastname@example.org, or call us at 610-368-6660.