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Spa and Salon Compensation Design

Nothing is more important to the success of your company than your staff compensation plan, yet no element of the spa and salon business model is more misunderstood. Spas often play “follow the leader,” emulating compensation plans used by competitors, without understanding if those plans are actually driving profit.

The culture of the spa industry is unique: our “sales force” does not consider itself a sales force. Motivating employees who are not motivated by money can be challenging. We help you create a satisfying employment experience that generates high morale and long-term spa employee retention.

A well-designed employee compensation plan will help you:

  • Attract and retain the best talent
  • Reward the behaviors that create profit
  • Foster teamwork
  • Ensure legal compliance

Our spa compensation plans include an advancement program that rewards more than just seniority, and well as opportunities for “star” employees to achieve at higher levels.

Our services include:

  • Compensation plan design
  • Compensation plan assessment and “tune-up”
  • Advancement plan development
  • Compensation plan “conversion” projects from independent contractors to employees

We also provide guidance on policies related to compensation:

  • Compensating on-call spa therapists
  • Paid time off
  • Unpaid time off
  • Compensation for training periods
  • New employee compensation
  • Attendance
  • Defining the scope of basic job responsibilities for therapists
  • Complying with minimum wage regulations

We’d like to learn more about your employee compensation concerns and needs in a private, complimentary 30-minute Needs Assessment via teleconference, Skype, or web meeting.

about-us-icon-new3About Us

Meet Lisa Starr, Wynne Business consultant.