BUSINESS AND MANAGEMENT RESOURCES FOR EXPERIENTIAL ENTERPRISES
Wynne Business Blog
Articles from the Wynne Business Blog
Customer Experinece Wanted: #1 In a Series
Customer experience, or "CX" in industry parlance, is the real-world…
Making Art, Creating Delight: The Top Tier of Customer Experience
It's time to talk about the final component of World Class CX:…
Discovering the heartbeat of your small business
Most companies today recognize the need to articulate their core…
Happy New Year? Customer Service Fundamentals
2011 is just a few days away. The happy delirium of gift card…
Keeping your Gift Card Clients
Gift card sales are great, but only if you can get the gift card clients to return.
Live Spa Director’s Management Intensive Training
If you own, manage, or plan to invest in a spa, this program…
Customer Service: Mastering Complaint Resolution and Service Recovery
You can find this training in our Learning Academy listed as
Part…
ISPA Day 2 Inspires & Motivates
The second whirlwind day of conference educates and inspires the 2000 attendees.
Lisa Starr’s presentation, the Four Cornerstones of Spa Success
Lisa presented at Les Nouvelles Esthetiques in South Africa--she…
Advanced Training
One:One Consulting
Wynne Business offers customized consulting services onsite, offsite, and remote services. We will help you transform your spa retailing into a powerful revenue stream and client retention strategy.