Spa Management Boot Camp
Fine-tune your management skills and elevate the performance of your spa business!
For Owners, Spa directors, managers, and supervisors who want to improve their results and their skill sets, this full-day program will emphasize simple, practical and proven methods for enhancing the performance of your staff and your spa business. Based on the important building blocks of our acclaimed three-day program, we’ll cover the most salient topics in a lively one-day format. This class is held in various locations (check our events calendar for upcoming dates)
Admission fees include coffee breaks, lunch, and your course text, a valuable reference tool. Attendees will also receive a certificate of completion.
Curriculum
Topics covered will include:
Financial Management
- Financial Management
- Understanding Your Financial Statement
- Utilization and Performance Benchmarks
- Yield Management Strategies
Human Resources
- Human Resources
- Attracting and Retaining Top Talent
- People Management Systems that Lead to Success
Spa Marketing
- F
- Spa Marketing Concepts & Tactics
- Vision & Branding
- Customer Retention & Relationship Building
- Effective Methods to Grow Sales Revenues
Operations and Retail Optimization
- Operations & Retail Optimization
- Maximizing Facility Performance
- Retailing Tips & Tricks
- Inventory Management
Lisa Starr, Senior Consultant
Wynne Business
Who Should Attend:
- Spa owners
- Spa managers and directors
- Spa professionals advancing into management careers
- Entrepreneurs starting new spas
- Vendors seeking to support their customers’ business succeed
“I will be able to incorporate the information from this program into training for our staff, as well as assisting myself in transitioning from a provider into a management role.”
I attended the SWAA Bootcamp in Kenya. Having been to many industry seminars, this was by far the most informative, practical and relevant seminar I’ve attended. Lisa is very engaging and interactive and shared a wealth of knowledge including metrics and measurements to enable the development of therapists. The industry could benefit a lot from this kind of education and we would love to incorporate this in our student training. The best!!!
