BUSINESS AND MANAGEMENT RESOURCES FOR EXPERIENTIAL ENTERPRISES
Spas, Wellness, Health, Fitness, Retail and Hospitality

TOOLS AND RESOURCES

Articles from the Wynne Business Blog

Spa Staff Engagement

Understanding the Ever-Growing Massage-Spa Divide

This fall, the spa and wellness industry received some eagerly-awaited…
January 10, 2019/by lstarr@wynnebusiness.com
Global-Wellness-Inst.-Survey

Survey Results: Global Wellness Institute’s Spa Consultant Survey

by Lisa Starr and Michelle Cusanno

With over 121,000 (Global…
October 10, 2018/by lstarr@wynnebusiness.com
Integrating Wellness Into The Spa Experience

Integrating Wellness Into The Spa Experience

According to the Global Wellness Institute’s 2017 Global Wellness…
August 6, 2018/by lstarr@wynnebusiness.com
benefits of salon software

What are the benefits of Salon Software?

You may have started your salon business with just a few chairs…
July 5, 2018/by lstarr@wynnebusiness.com
Live Spa Staff Training

Does your spa have an employee handbook?

In the high-touch spa, we tend to shy away from official-sounding…
June 1, 2018/by lstarr@wynnebusiness.com
Spa Staff Engagement

Why Staff Engagement Is Key To Spa Success

Ever look around the spa and feel like your staff is just going…
May 23, 2018/by lstarr@wynnebusiness.com
Spa Email Marketing Best Practices

Ten Spa Email Marketing Best Practices

With all of the buzz around social media, email marketing may…
April 30, 2018/by lstarr@wynnebusiness.com
Client Retention_ How to Keep your Spa Clients Coming Back for More

Client Retention: How to Keep your Spa Clients Coming Back for More.

Not having client retention tactics in place is like having a…
April 17, 2018/by lstarr@wynnebusiness.com
Spa Services Pricing

Spa Services Pricing Strategies: Are you leaving money on the table?

When it comes to spa operations, one thing that I think is often…
April 9, 2018/by lstarr@wynnebusiness.com
Importance of branding your spa

The Importance of Branding Your Spa

Do you have a readily available “elevator speech” when asked…
April 3, 2018/by lstarr@wynnebusiness.com
spa client reception

Trend Sorting – What is relevant for spas?

Hello to everyone, we hope your year is off to a good start!

The…
February 15, 2018/by lstarr@wynnebusiness.com

It’s Time For Your Spa’s Post-Holiday Clean Up

Everyone loves the holiday season, whatever one you celebrate,…
December 26, 2017/by lstarr@wynnebusiness.com

Advanced Training

Spa Concierge Finishing School Sidebar
SDMI Training
Performance Optimization Program

One:One Consulting

Wynne Business offers customized consulting services onsite, offsite, and remote services. We will help you transform your spa retailing into a powerful revenue stream and client retention strategy.

eBooks | Guides | Presentations

Download eBooks, guides and presentations to help grow your business.

Presentations at Global Events - Trending Topics

Thalgo La Beaute Marine
BeautyWorld Middle East
South American Spa Association
Balkin Spa Summit
TCongresso Brasileiro de Spas
Professional Beauty London
Spa China
Skin Inc Face and Body
Esthetics Cosmetics and Spa
Cosmoprof
Healing Hotels of the World
Asia Spa
Finding Five Star Spa Employees
Smart Retailing for Spas
Rediscover Spas - What lies ahead
Revenue Growth for Spas
Spa Inventory Management Basics
Demystifying Your Income Statement
Show Me The Money Spa Planning

eBooks & Guides

How To Open A Day Spa

Advanced Training

SDMI Training
Performance Optimization Program
Spa Concierge Finishing School Sidebar

Click a publication to see our published articles.

Lisa Starr Featured on Booker
Lisa Starr American Spa
Lisa Starr Day Spa Magazine
Lisa Starr Spa China Magazine
Lisa Starr Spa Opportunities
Lisa Starr Spa Business
We Work Well Blog

Advanced Training

SDMI Training
Spa Concierge Finishing School Sidebar
Performance Optimization Program

One:One Consulting

Wynne Business offers customized consulting services onsite, offsite, and remote services. We will help you transform your spa retailing into a powerful revenue stream and client retention strategy.

Micro Learning Videos

Learn a new tactic or best practice in minutes.

How A Spa Consultant Can Help Grow Your Spa Business

How To Hold Effective Spa Client Consultations

What Does It Mean To Be A Spa Professional?

What Makes Some Spas So Successful?

How To Hire The Right Spa Therapists

Spa Concierge Training for Front Desk Staff

Retailing: The Positive Effects On Spa Staff

Watch more spa design and development training on our YouTube Channel here: Wynne Business.

From Our Friends At Spa Industry Association

Industry training featuring Lisa Starr

Interview with Spa Industry Association – Spa Retailing Part I

Interview with Spa Industry Association: Spa Retailing Part II

Interview with Spa Industry Association: Marketing Vision

Interview with Spa Industry Association: Front Desk

Interview with Spa Industry Association: Human Resources

Interview with Spa Industry Association: Spa Compensation

Advanced Training

Spa Concierge Finishing School Sidebar
SDMI Training
Performance Optimization Program

One:One Consulting

Wynne Business offers customized consulting services onsite, offsite, and remote services. We will help you transform your spa into a world-class spa experience.

Spa Leaders Recommended Reading List (Download List)

The One-Minute Manager, Ken Blanchard & Spencer Johnson

The Seven Habits of Highly Effective People, Stephen Covey

Emotional Intelligence, Daniel Goleman

The Handbook of Coaching: A Comprehensive Resource Guide, Frederic M. Hudson

Who Moved My Cheese?, Ken Blanchard & Spencer Johnson

Good to Great, Jim Collins

Built to Last, Jim Collins & Jerry Porras

The Tipping Point, Malcolm Gladwell

Why We Buy, Paco Underhill

The Experience Economy, James H. Gilmore, B. Joseph Pine

The Starbucks Experience, Joseph Michelli

Setting the Table, Danny Meyer

Predictably Irrational, Dan Ariely

The Ultimate Question, Fred Reicheld

The Power of Habit, Charles Duhigg

The Buddha Walks Into the Office, Lodro Rinzler

Leaders Eat Last, Simon Sinek

The Black Swan, Nassim, Nicholas Taleb

Experimental Marketing, Bernd Schmitt

The Motivation Myth, Jeff Haden

The Big Book of Customer Service Training Games, Carlaw & Deming

Mastering the Rockefeller Habits, Verne Harnish

Topgrading, Bradford Smart