Tag Archive for: delegate

Inspiration For Spa Leadership Challenges

Productivity Secrets of Busy Spa Directors

Registration for this webinar has closed and below are the topics which were discussed.  Please check the Events and Learning Academy pages for our offered trainings.

You only have so many hours in a day. And in a busy spa operation, you lose lots of those to crisis management. How can you cross more items off your “to do” list while not losing sight of the bigger strategic picture, and ensuring that your team gets the “care and feeding” they need? In this era of downsizing, with many spa directors spending more time on the operations floor, can you really increase your effectiveness?
 

 

This fast, free webinar will help you get much more out of your next day at the spa, and every day to come. The session is just 35 minutes, with a 10 minute live Q & A.
 
Joining me will be guest panelist Tatia Davenport of DeluxeSalonSupply.com. Tatia is an amazing businesswoman who operates two successful California spas, is Business Development Executive for DeluxeSalonSupply.com, and a former executive at e*trade. Her insights into productivity, gleaned from real-world experience operating spas and from corporate America, will help you take control of your time. This is a great webinar to share with your supervisors, too.
AGENDA
  • How your “to-do” list is sabotaging you–and what to do about it
  • The common task that starts most people’s workday–and why it should never start yours
  • The biggest source of “rework” and how to improve it
  • Process improvement made simple
  • Are you constantly interrupted, or constantly interruptible? Managing communication with others to protect productive time
  • Avoiding phone tag/e mail tag with a few simple techniques
  • “They can’t do anything without me!” Avoiding the trap of being the Answer (wo)Man
  • Delegation: the three-step process you must use so that items you delegate don’t end up back in your lap
  • “Inspect what you expect”
  • Block and Tackle: “batching” tasks
  • Good e mail “hygiene”
  • Simplify the Buy: why the way you source may be all wrong
  • The magic of Five-Minute Meetings
  • Time-saving (and easy to master) technology tools
  • Understanding the “highest and best use” of your time and energy