Praise

There are many trainings out there but this one was amazing! Covered all topics and more. I enjoyed the ability to retake tests and access to all lessons. I highly recommend this course to any new managers like myself!

Recently, I completed the Spa Director’s Management Intensive Online Course and it was an incredibly valuable experience. Each module was thoughtfully developed and filled with practical, real-world insights that I could immediately apply in my day-to-day work.

The course content was comprehensive and engaging, offering valuable guidance for anyone looking to grow within the spa and wellness industry. As I continue working toward transitioning from the treatment room into a leadership role, I know I’ll return to these materials often as a trusted resource throughout my career.

I also appreciated the level of support and responsiveness from the Wynne Business team. When I shared feedback during the course, I received a prompt, thoughtful, and informative response that reinforced how invested they are in their students’ success.

I would highly recommend this program to anyone currently in spa leadership, aspiring to move into management, or planning to open a spa business. I even kept a list of the recommended books mentioned throughout the course so I can continue expanding my knowledge.

Thank you to Wynne Business for creating such a unique and impactful educational experience.

Taking the Wynne Business Spa Directors Management Intensive course has been a truly valuable experience for me. As a non-native English speaker, I especially appreciated learning alternative ways to speak with clients and express myself professionally. The lessons on communication and client relations were very helpful.

I loved the chapters about team relationships and motivation — they reminded me how important it is to support coworkers and build a positive work environment. The leadership section impressed me the most: understanding how to be a leader, not just a manager, gave me new inspiration for my career.

Additionally, the course addressed the reality of today’s spa industry, how clients are becoming more challenging, and how we can respond professionally. The assignments helped me think realistically and practice PR strategies, which instilled confidence for future opportunities.

Overall, this course granted me practical tools, new perspectives, and motivation to grow in the spa industry. I am very grateful for this training.

Lisa Starr is a true professional and an absolute joy to work with. I’ve collaborated with her across multiple organizations and roles, and she consistently brings excellence to every session she delivers. Lisa is timely, communicative, and highly adaptable to the goals, tone, and vision of any event.

Whether she’s serving as a moderator, panelist, or speaker, she brings clarity, collaboration, and genuine engagement. She actively listens, welcomes feedback, and always works to align with your objectives—often going above and beyond.

If you’re looking for a speaker who is thoughtful, reliable, and elevates every event she touches, Lisa is the one.

We had Lisa Starr conduct a mystery guest evaluation at The Retreat, and we received valuable insights from her perspectives on everything from the reservation process, the accommodations, and the spa and wellness treatments. We have used her feedback to enhance areas for improvement while reinforcing our strengths, and her expertise and guidance have proven indispensable for businesses like ours, striving to differentiate and remain competitive in the destination spa market. Lisa’s contribution is an essential asset for a business looking to stay at the forefront, and we are confident that we will work with her again!