Praise

Lisa Starr is a true professional and an absolute joy to work with. I’ve collaborated with her across multiple organizations and roles, and she consistently brings excellence to every session she delivers. Lisa is timely, communicative, and highly adaptable to the goals, tone, and vision of any event.

Whether she’s serving as a moderator, panelist, or speaker, she brings clarity, collaboration, and genuine engagement. She actively listens, welcomes feedback, and always works to align with your objectives—often going above and beyond.

If you’re looking for a speaker who is thoughtful, reliable, and elevates every event she touches, Lisa is the one.

We had Lisa Starr conduct a mystery guest evaluation at The Retreat, and we received valuable insights from her perspectives on everything from the reservation process, the accommodations, and the spa and wellness treatments. We have used her feedback to enhance areas for improvement while reinforcing our strengths, and her expertise and guidance have proven indispensable for businesses like ours, striving to differentiate and remain competitive in the destination spa market. Lisa’s contribution is an essential asset for a business looking to stay at the forefront, and we are confident that we will work with her again!

Our company worked with Lisa Starr for over two years, while we were at a transition point within the management team, and were looking to change some operations protocols. Lisa helped us create an employee handbook, restructure our commission plan, and provided continuous support during our staffing issues. She also helped us incorporate additional benefits to our employee benefits package, and recommended a great accounting team. We’ve been very pleased with all the work she has assisted us with and highly recommend her services.

I loved taking this course. I am currently in the process of opening up a spa and wellness center. This course provided such wonderful material and so many fine details that will help me as I continue to build and grow my spa!

This course gave me more in-depth knowledge of running spas. Sections including Team Building, Sales Strategies & Marketing are relevant topics that contribute to ensuring a successful spa. This was a great course, highly recommended!

I truly appreciate all the time spent in creating this course, and the thoroughness and variety of the material. It touched on a variety of areas that give anyone who is new to Spa Managing and/or Spa Directing a great perspective on the ins and outs of success. I learned a lot which I’ve applied in the spa where I work.

Lisa Starr is a wealth of knowledge and her insight into the spa industry really opened my eyes to all the things that go into managing and running a spa business.

I am a hospitality professional with 5 years-experience in spa management but had so many questions that no one was able to give guidance on about topics such as finance and marketing. The Wynne Business SDMI online course deeply covered these, and I also learned a lot about HR and compensation. The topics are approached from a practical and efficient point of view with tips and knowledge that you can start applying from day one. Thanks to this course I feel much more confident in my abilities, and it is exactly the preparation I needed to advance to the next step in my professional career.