Wynne Business spa management consulting specializes in working with Experiential Enterprises: consumer-facing service companies where stellar service is essential and where competition is fierce.
Whether you’re a medical practice, an independent retailer, a restaurant, inn, spa, or salon, you want better sales, profitability, customer loyalty, and employee engagement. We’ll help you transform great customer experience into good business, with a strong focus on creating new revenue sources and growing existing ones. We help high-touch businesses achieve higher sales while improving the customer experience.
“It has been a pleasure working with Lisa Starr, as I have done over the last five years or so. My staff enjoyed her customized retail selling seminar at our spa, which truly helped motivate sales. On occasion when I have a challenging situation, she is always there to offer a solution which is in the best interest of the spa. Lisa is full of suggestions and great ideas on how to organize spa departments, and very knowledgeable in spa industry trends. I still look forward to working with her in the future.”