Wynne Business Blog

Business and management resources for experiential businesses

Now what? Spa management resources and thoughts
Greetings, and I wish it was under different circumstances. I hope you will take 2 minutes to read this, and…
Understanding the Ever-Growing Massage-Spa Divide
This fall, the spa and wellness industry received some eagerly-awaited performance data at two industry conferences; the International Spa Association…
Survey Results: Global Wellness Institute’s Spa Consultant Survey
With over 121,000 (Global Wellness Economy Monitor - January 2017) spas in the world, you can rest assured that many…
Integrating Wellness Into The Spa Experience
According to the Global Wellness Institute’s 2017 Global Wellness Economy Monitor, from 2013 to 2015, Hotel/Resort spas were the fastest-growing…
Salon Software: What are the Benefits?
You may have started your salon business with just a few chairs operating, and a hand-picked team. Between equipment, and…
Employee Handbook, Does Your Spa Have One?
In the high-touch spa, we tend to shy away from official-sounding terms like policy guidebooks, employee manual, and employee handbook. …
Why Staff Engagement Is Key To Spa Success
Ever look around the spa and feel like your staff is just going through the motions? They’re showing up at…
Ten Spa Email Marketing Best Practices
With all of the buzz around social media, email marketing may not get as much attention as it used to…
Client Retention: How to Keep your Spa Clients Coming Back
Not having client retention tactics in place is like having a boat with a hole in it that you refuse…