Wynne Business Blog
Business and management resources for experiential businesses
Get Your Gift Card Accounting Processes Ready For The Holidays
Do you have big plans for all of the money you received from selling gift cards and gift certificates over…
How Spas Help Battle Aging Using Non-Medical Methods
The International Spa Association defines the word ‘spa’ as “places devoted to overall well-being through a variety of professional services…
Global Wellness Forecast
What is the forecast for Global Wellness? You cannot open a magazine or see marketing messages today without being struck…
Spa Startups: They’re ba-aack!
The recession may have battered the spa industry and shut down many facilities, but we're finally seeing a resurgence in…
6 Ways Spas Don’t Practice Workplace Wellness
This year's Global Wellness Institute Summit in Mexico City will highlight Workplace Wellness as a key issue. Spas are all about…
The Second Ingredient of World Class CX: Structure
We've been talking about Core Values, the nutrients that "feed" your company's customer experience. Now it's time to move up and actually construct…
Gift Card Accounting Best Practices with Lisa Starr
Have plans for all the money you received for selling gift cards over the holiday sales season? Not so fast, it’s not your money…
World Class Customer Experience: The Roots
We believe that there's a formula for great Customer Experience, or CX. There are three key ingredients. Like any deceptively…
Making Art, Creating Delight: The Top Tier of Customer Experience
It's time to talk about the final component of World Class CX: Art. The dessert. The frills. The fun stuff.…
